Why are people so eager to shift blame?  Why do people not take responsibility for their actions?  I just read an article about how people were extremely upset their package didn’t get delivered by Christmas because they didn’t order it until a few days before.  People might not like this, but it is no one’s fault but your own.  I’ve been there and done that.  No one should expect the infrastructure to be 100% all the time.  If UPS cannot deliver your package because there is an inch of ice covering the roads, and you need that package today, do not blame UPS for not being able to somehow master driving on ice with thousands of dollars worth of packages on board.  Blame yourself for not giving enough time to cover potential infrastructure hiccups outside of anyone’s control.  Do not take it out on the poor person delivering the packages.  I’m nice to the people who deliver my packages.  Because of this, they’ll call my cell and try to figure another way to get them delivered.  Moral of this rant: Take some responsibility for not being well prepared, and don’t be an asshole to people trying to do their jobs.  The inability to plan does not constitute an emergency on their end.